Protection Plans

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What Our Protection Plans Cover

TecProtect now offers a single, comprehensive protection plan designed to cover your device for one full year. The cost of this plan is 10% of the purchased device’s price.

Our Protection Plans

Comprehensive one-year coverage for your peace of mind.

Comprehensive Coverage: Protects your device against a range of potential issues.

Simple Pricing: A straightforward cost of 10% of the device’s purchase price.

Retailer Procedure: The insurance process is handled through the shop where you purchase your device, including the recording of the device’s serial number.

Total Loss Replacement: In the event of total loss for new phones, TecProtect will provide a replacement device.

Repair Coverage: The plan covers repairs up to two times within the year.
Repair Limit: The total cost of covered repairs must not exceed the original purchase price of the device.

Basic Plan

Everyday protection for common accidents, keeping you connected.

Covers screen cracks from accidental drops.

Protection against accidental drops and impacts.

Limited water damage protection (e.g., minor spills)

Affordable option for essential coverage.

Comprehensive Plan

Maximum coverage for ultimate peace of mind, protecting your investment.

Includes all Basic Plan coverage

Protection against internal malfunctions (electrical, etc.)

Extended warranty features (specific duration to be defined)

Optional theft coverage for added security

More extensive water damage coverage

Extended Warranty Plans

Long-term protection against defects, ensuring device longevity.

Covers repairs and replacements

Protects against mechanical defects that occur after the manufacturer’s warranty expires

Focuses on hardware failures, not accidental damage

Provides continued coverage beyond the standard warranty period

How to file a claim

In-Person Claims

Please return to the retailer where you originally purchased your device. They will assist you with the claims process.

Claim Resolution Time

For standard repair claims, you can expect a resolution within 5-7 business days.

Fast and Fair Claim Resolution

Simple steps to get your device back in action.

What's Not Covered

Intentional Damage

Any damage that is deliberately caused to the device.

Damage Due to Neglect

Damage resulting from a lack of proper care or mishandling of the device.

Normal Wear and Tear

The gradual deterioration of the device that occurs naturally over time, such as battery degradation or cosmetic changes.