Our Story
TecProtect is a brand new concept in Lebanon, inspired by the success and necessity of electronic device protection seen across Europe. We recognized a gap in the Lebanese market for comprehensive, affordable, and hassle-free coverage for the essential tech devices that power our daily lives – from smartphones and tablets to laptops and TVs. We’re here to solve the everyday problem of device vulnerability, offering peace of mind so you can stay connected, productive, and worry-free. Our mission is to make tech protection accessible to everyone in Lebanon, ensuring that unexpected damage or loss doesn’t disrupt your digital life.
Mission
TecProtect’s mission is to provide accessible, affordable, and reliable device protection to our clients, ensuring their essential technology remains connected and protected against the unexpected. We are committed to introducing a new device protection plan concept that would offer a comprehensive and transparent solution simplifying the process of electronics protection and safety.
vision
Our vision is to empower everyone in Lebanon to confidently embrace technology by providing accessible and reliable protection for their devices, ensuring seamless connectivity and peace of mind in a digitally driven world. We strive to be the most trusted and reliable partner for device protection in the MENA region, safeguarding our customers’ essential technology and providing unparalleled peace of mind.
Our Core Values
Customer First
We prioritize our customers, focusing on their needs, satisfaction with our device protection plans, and building trust.
Transparency in Pricing
We believe in clear communication, honest pricing, and straightforward policies without hidden terms.
Integrity in Service
We act with honesty, fairness, and accountability in all aspects of our device protection services.
Accessibility of Coverage
We are committed to making affordable tech protection available to everyone, regardless of location.
Reliability in Claims Handling
Our customers can count on us for consistent support and fair claims handling for their phone, laptop, tablet, and TV protection.
Innovation in Tech Protection
We embrace continuous improvement to deliver smarter, faster, and more efficient services for device protection.
Our Commitment
Delivering fast, fair, and transparent service through streamlined digital processes.
Making tech protection affordable and available to all users, regardless of their location or income.
Building strong local and regional partnerships to increase our reach and enhance our offerings.
Continuously innovating to adapt to the latest technologies and customer needs.
Our Impact
Building the future isn't just about construction;
it's about creating spaces that inspire, innovate, and endure.
